"We integrated all our Microsoft products for optimum synergy and information exchange.”


Paul Ossewold, Priva

Dynamics CRM productivity

Dynamics CRM Productivity offers a suite of high quality customer relationship management tools and premier services to empower your service initiatives and easily manage customer data, making the sales job easier with a 360 view of all the customer and prospect activities.

Retail

Microsoft Dynamics CRM can help retailers in increasing their customer focus. Improve your brand experience and cross and upselling opportunities by approaching customers personally via online and social media. Besides marketing, big data and promotions management functionalities, Microsoft Dynamics CRM offers retailers extended support for customer service and responding adequately to questions or complaints.

Dynamics CRM for Retail addresses: Channel Sales, Customer Centricity and Utilize Advanced Reporting.

Distribution

The margins of wholesalers are under pressure. This development has a major impact on business operations. Wholesalers have to attract and retain customers.

A 360 degree customer view tops the ICT agenda of most wholesale distribution companies. With CRM and the right management information distributors can be much more responsive to market opportunities and the needs of their customers.

In the end it's all about the client. Both the current, the new, as the floating customer. Price and product are becoming less relevant, it’s all about quality, reliability, service, information, and so on. And ofcourse, at an affordable and competitive price.

Based on Microsoft Dynamics CRM, we offer a Productivity Suite for Distributors enabling them to easily manage customer data, making the sales job easier with a 360 view of all the customer and prospect activities.

We offer Integrated marketing, 360 degree Customer Dashboards, Integration between Microsoft Dynamics AX and CRM, Document management, Self-service portals and Channel Sales support.

Manufacturing

Manufacturers face increasing pressure to meet highly-specific customer expectations while shortening production cycles, maximizing service quality, and improving customer satisfaction.

With an integrated customer relationship management (CRM) strategy that has Microsoft Dynamics CRM at the center, manufacturers can gain deep insight into customer trends and needs to effectively manage complex sales cycles, achieve delivery and service excellence, and respond quickly to growing demands for innovative products and services.

Based on Microsoft Dynamics CRM, we offer a Productivity Suite enabling Manufacturers to easily manage customer data, making the sales job easier with a 360 view of all the customer and prospect activities.

We offer a Productivity Suite enabling Manufacturers to easily manage customer data, making the sales job easier with a 360 view of all the customer and prospect activities.

Services

Sharing knowledge and information in a smart way, better manage the commercial process and having customer contact history insights. That is what counts for you as professional service provider. You and your employees do not want to waste time on administrative activities. What you are looking for is a flexible and user friendly system which can support your business. Because of the possibility to access and control detailed information about each project, activity and task you can manage projects efficiently.

Dynamics Software together with Dynamics CRM can deliver a customer experience like never before, transforming the business relationships you have, hitting new heights in customer service and satisfaction.

Dynamics CRM for Services addresses: Project & Object Management and Utilize Advanced Reporting.

Dynamics Software

Dynamics Software offers powerful industry-focused solutions integrated in Microsoft Dynamics® AX, CRM, Office 365 and SharePoint; supported by premium services from our highly experienced industry and domain experts. Our solutions are sold, implemented & supported worldwide through our industry experts, premier partners as well as selected Sales and Certified Value Added Resellers. Dynamic Software’s outstanding dedication to customer satisfaction through the delivery of innovative business solutions saw us being named to 2014 Microsoft Dynamics Presidents Club.